For more troubleshooting information, visit IBM Support Portal.

How do I remove an address from Recent Contacts?
When you address an email, if an incorrect address appears in the type-ahead list, you can hide it. In the type-ahead list or the Recent Contacts view, right-click the address and then select Hide in Recent Contacts.

Why are there no chats in my collaboration history?
If you have not chosen to save chats to your mail file, then no chats will appear in your collaboration history.

Why are there no contacts in By Company or Birthdays and Anniversaries?
If you have not completed a Company, Birthday, Anniversary, or Category for any contacts, then no contacts will appear in those views.

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