CONTACTS

Why are there no chats in my collaboration history?
If you have not chosen to save chats to your mail file, then no chats will appear in your collaboration history.

About this task

To save chats to your mail file, follow these steps:

Procedure

1. In either IBM Notes or a chat window, click File -> Preferences.

2. Click the plus sign (+) beside Sametime in the navigation pane.

3. Click Chat History.

4. Under Saving chat transcripts, for the Default action field, select Automatically save chats.

5. Select Save to mail file and then select Notes.

6. Complete the remaining fields.

Parent topic: Troubleshooting Contacts